Can I see a demo of the software?
Yes. Go to the Demo tab for
instructions on how to see a demo of the 3100 series
product:
Demo
Page
Does the unit come with everything
I need, including software?
Yes. The price includes the GPS
tracking unit, Software with mapping and satellite imagery for the entire U.S. and
the download cable to connect the GPS unit to your PC.
What is the difference between the
3100-INT and the 3100-EXT and where can I mount it?
The 3100-EXT model has an external
(EXT) GPS antenna.
If you have to place the unit underneath the vehicle and do
not have enough room inside bumper you
may need the EXT version. For inside the car placement
most people get the INT. You can place the INT model in the glove
box, in the bumper, under the front or rear dash, and even under the seat.
Under the seat placement is not really recommended but we
have received numerous reports on how well the unit works
even hidden under the seat.
What is your return policy?
Please see our
Terms of Sales page for this
information.
What are the computer requirements?
Click here to view the requirements.
Does the software work on a Macintosh
computer?
Unfortunately No. The software
will only work on a PC.
If the batteries go dead before I
am able to retrieve the unit, will the tracking data be
lost.
Of course not. The unit uses
flash memory which does not need a battery backup.
Are the LandAirSea 3100-INT or 3100-EXT units
water-resistant?
The units are very
water-resistant. However we do not guarantee the units
to be 100% water-resistant. When placing the unit on your
vehicle, make sure it is not subject to splashing water.
Our warranty does not cover water damaged units.
How many days can I expect the 3100
unit to last without the batteries going dead?
With regular alkaline AA batteries
you can expect about 36 driving hours.
Therefore, if the car drives about an hour a day, the
batteries will last for over one month. If you use
Energizer Lithium batteries, the batteries will last close
to 80 driving hours (2 to 3
months).
How often does the 3100 unit record
data?
The 3100 unit records a data point
every second. If you are using the AA batteries to power
the unit, you can always leave it on this default setting.
Decreasing the recording rate does not affect the battery
life.
Do I need to worry about filling up
the memory of the 3100 unit?
No. The unit stores 300 hours of
driving. Most likely you will download the data and replace
the batteries before it fills up.
Does this unit work anywhere in the
U.S.?
Yes. Everywhere in all 50 states.
Does this unit work in any other
countries?
Yes. The unit will work anywhere in the world. The
software includes an interface to satellite imagery for the
entire world and street maps for the following countries:
USA, Canada, Andorra, Austria, Belgium, Switzerland, Czech
Republic, Germany, Denmark, Spain, Finland, France, UK,
Greece, Ireland, Italy, Luxembourg, Netherlands, Norway,
Poland, Portugal, San Marino, and Sweden.
What kind of cable comes with it to
download the tracking data?
The unit comes with a USB download
cable.
Does the software run on a
Macintosh computer?
Although the software that comes with the 3100 is not
written for the Mac, it will run using the Macintosh Virtual
PC. For more details about using the LandAirSea 3100
with a Mac, you can contact our technical support department
at
support@landairsea.com.
Can the 3100 unit be permanently
connected to the vehicle’s power?
Yes. We have power cables
available. Contact us if you need one or order one with
your unit. The power cable price is $8.95. We also have
cigarette lighter power cables available for $12.95.
What is the warranty on the 3100?
The 3100 unit comes with a full 1
year warranty.
Do I need to subscribe to a monthly
service in order to get this to work?
No. There are no monthly fees or
activation fees.
This is not a real time tracking
system. The real time tracking systems are the ones that
require monthly fees and contracts. Most people prefer the
LandAirSea 3100 technology for this very reason.
Remember, to find out what the
driver has been doing, you connect the GPS tracking unit to
your computer and it will give a complete history including
speeds, locations stopped, and how long they were stopped.
Can I use this system for stolen
vehicle recovery?
No. You need a real time tracking
system to do that. Real time tracking systems are more
expensive and require a monthly service fee.
Does this unit have a motion sensor
in it?
Yes. The unit turns on as soon as
the vehicle starts moving. When the vehicle is stopped for
more than 4 minutes, it will go into a sleep mode to
conserve battery life.
